Effective Date: 19th March, 2024
Thank you for playing
our games! This Privacy Policy describes:
§ The ways we collect personal data about you and
why we do so
§ How we use your personal data, and
§ The choices you have about your personal data.
This Privacy Policy
applies to Certain Games Bilişim Teknolojileri Limited Şirketi's games,
websites and related services, which we here collectively call the Service. We
may periodically update this Privacy Policy by posting a new version on
Certaingames.com. If we make any material changes, we will notify you by
posting a notice in the Service prior to the change becoming effective. Your
continued use of the Service after the effective date will be subject to the
new Privacy Policy.
CONTACT US
If you have questions
about data protection, or if you have any requests for resolving issues with
your personal data, we encourage you to primarily contact us through the game
so we can reply to you more quickly.
Name of the controller: Certain
Games Bilişim Teknolojileri Limited Şirketi
email: certaingame@gmail.com
THE DATA WE COLLECT
Data you provide us.
§ Contact information (such as name and email
address)
§ Player name and password
§ Profile information (such as profile photo)
§ Your messages to the Service (such as chat logs
and player support tickets)
§ Other data you choose to give us (such as data
to identify a lost account)
Data we collect
automatically.
§ Data about your account and game progress
§ Your IP address and mobile device identifiers
(such as your device ID, advertising ID, MAC address, IMEI)
§ Data about your device, such as device name and
operating system, browser type and language
§ Data we collect with cookies and similar
technologies (see more below)
§ General location data
§ Precise geo-location data (GPS, with your
consent)
§ Data about your use of the Service, such as
gameplay data and your interactions with other players inside the Service
In most cases, we also
create a Certain Games Bilişim Teknolojileri Limited Şirketi -specific ID for you when you use the Service.
Data we collect from our
partners.
§ Data we receive if you link a third party tool
with the Service (such as Facebook, WeChat or Google)
§ Demographic data (such as to determine the
coarse location of your IP address)
§ Data to fight fraud (such as refund abuse in
games or click fraud in advertising)
§ Data from platforms that the games run on (such
as to verify payment)
§ Data for advertising and analytics purposes, so
we can provide you a better Service
WHY DO WE COLLECT YOUR DATA
To make the Service
work.
To perform the contract,
we process data necessary to
§ Create accounts and allow you to play our games
and use our Service
§ Operate the Service
§ Verify and confirm payments
§ Provide and deliver products and services you
request
§ Send you Service-related communications
To make the Service more
suitable for our players.
To provide a great
Service to our players, we have a legitimate interest to collect and process
necessary data to
§ Update and develop player profiles
§ Develop and improve the Service and player
experience
§ Manage our relationship with you
§ Provide social features as part of the Service
§ Customize your Service experience
§ Respond to your comments and questions and
provide player support
§ Provide you Certain Games Bilişim Teknolojileri
Limited Şirketi offers in the Service as well as in other websites and
services, and by email
§ Send you related information, such as updates,
security alerts, and support messages
§ Enable you to communicate with other players
To show personalized
advertisements.
To show you personalized
advertisements in the Service as well as in other websites and services
(including email) we have a legitimate interest to process necessary data to
§ Track the content you access in connection with
the Service and your online behavior
§ Deliver, target and improve our advertising and
the Service
For information on how
to opt-out from personalized advertisements, see section 'Your rights and
options' below.
To keep the Service safe
and fair.
Ensuring a level playing
field in the Service is a top priority for us. For more information on our
acceptable use policy, see the Certain Games Bilişim
Teknolojileri Limited Şirketi Terms of Service.
In order to keep the
Service and its social features safe and fair, to fight fraud and ensure
acceptable use otherwise, we have a legitimate interest to process necessary
data to
§ Analyze and monitor use of the Service and its
social features
§ Moderate chats either automatically or manually
§ Take action against fraudulent or misbehaving
players
To analyze, profile, and
segment.
In all of the above
cases and purposes, we may analyze, profile and segment all collected data.
With your consent.
With your consent, we
may process your data for additional purposes, such as using your GPS location
to show you local events.
WHO CAN SEE YOUR DATA
Apart from Certain Games
Bilişim Teknolojileri Limited Şirketi, your data can be accessed by others in
the following situations:
OTHER PLAYERS AND USERS.
Social features are a
core component of our games. Other players and users may, for example, see your
profile data, in-game activities and read the messages you have posted.
PARTNERS WORKING FOR Certain Games Bilişim Teknolojileri Limited Şirketi.
Certain Games Bilişim
Teknolojileri Limited Şirketi has partners to perform services for us. These
partners process your data only at and according to Certain Games Bilişim
Teknolojileri Limited Şirketi´s instructions to provide the Service, such as
hosting, player support, advertising, analytics and fraud prevention.
Other companies and
public authorities.
In order to combat fraud
and illegal activity, we may exchange data with other companies and
organizations and provide it to public authorities in response to lawful
requests.
We may also disclose
your data based on your consent, to comply with the law or to protect the rights,
property or safety of us, our players or others.
Advertising and Social
Media partners.
The Service includes
features from our partners, such as social media interaction tools and in-game
advertising. These partners may access your data and operate under their own
privacy policies. We encourage you to check their privacy policies to learn
more about their data processing practices.
INTERNATIONAL DATA TRANSFERS
Our Service is global by
nature and your data can therefore be transferred to anywhere in the world.
Because different countries may have different data protection laws than your
own country, we take steps to ensure adequate safeguards are in place to protect
your data as explained in this Policy. Adequate safeguards that our partners
may use include standard contractual clauses approved by EU Commission and the
Privacy Shield certification in case of transfers to the USA.
YOUR RIGHTS AND OPTIONS
Opt-out of marketing
emails and other direct marketing.
You may opt-out of
receiving promotional communications, such as marketing emails from us by
following the instructions in such communications.
Opt-out of targeted
advertising.
You can opt-out of
interest-based advertising on mobile applications by checking the privacy
settings of your Android or iOS device and selecting "limit ad
tracking" (Apple iOS) or "opt-out of interest based ads"
(Android). For more information, see also: http://www.certaingames.com.
For personalized in-game
offers opt-out, you can use the options provided in the game settings.
Access the personal data
we hold about you.
If you request, we will
provide you a copy of your personal data in an electronic format.
Your other rights.
You also have the right
to correct your data, have your data deleted, object how we use or share your
data, and restrict how we use or share your data. You can always withdraw your
consent, for example by turning off GPS location sharing in your mobile device
settings.
We will respond to all
requests within a reasonable timeframe. If you have an unresolved privacy
or data use concern that we have not addressed satisfactorily, please contact
our U.S.-based third-party dispute resolution provider (free
of charge). You may also contact your local data protection authority
within the European Economic Area for unresolved complaints.
COOKIES AND SIMILAR TECHNOLOGIES
Like most online
services, we and our partners use cookies and similar technologies to provide
and personalize the Service, analyse use, target advertisements and prevent
fraud. You can disable cookies in your browser settings, but some parts of the
Service may then not function properly.
HOW DO WE PROTECT YOUR DATA
Security Safeguards.
In order to help ensure
a secure and safe player experience, we are continuously developing and
implementing administrative, technical and physical security measures to
protect your data from unauthorized access or against loss, misuse or
alteration.
Data retention.
We retain your data for
as long as your account is active or as needed to provide you the
Service. We will for example periodically de-identify unused game accounts
and we regularly review and de-identify unnecessary data.
Note that if you ask us to remove your personal data, we will retain your data
as necessary for our legitimate business interests, such as to comply with our
legal obligations, resolve disputes, and enforce our agreements.
AGE LIMITS
We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us.
